Workshop E

Workshop E: World Vision International: Bringing Your Communities Together

Facilitated by: Jack Merklein, Director of Knowledge Management, Evidence and Learning, World Vision International
About the workshop:
Jack has a keen sense of the value of technologies to the mission of his organization, and exercises leadership with wisdom. Join Jack in this workshop and understand the value of knowledge management, the roles of knowledge practitioners and managers, and explore in a practical approach to knowledge management.
• Capture, acquire and share knowledge to maintain corporate memory
• Develop collaborative energy
• Formal and informal approaches to knowledge sharing
• Ways to use knowledge management techniques for competitive advantage
About the workshop leader:
Jack Merklein leads World Vision’s quest to become a knowledge-driven learning
organization capable of fusing people, content, technology, and process in ways
that facilitate learning, drive innovation, reduce time to competency, achieve cost
savings and efficiencies and improve programmatic and operational execution that leads to measurable improvement and results. He is responsible for the development and execution of overall knowledge management strategy for the organization including support for transforming information into knowledge for different Partnership networks in ways that improve World Vision’s competitive advantage in the humanitarian industry resulting in increases in revenue stream from various sources.

In collaboration with the Information Technology team, he helps devise system(s) that lead to easy and efficient access to information and actionable knowledge at the National, Regional, and Global levels to enhance World Vision’s achievement and sharing of Child Well-Being Outcomes, and to improve the overall productivity of staff. He provides overall leadership and direction for key direct
report teams including Information Management, Global Technical Resources Network, Communities of Practice, Global Center Publishing, Knowledge Management Communications, Library Systems, and Corporate Central Records. In addition to his role at World Vision, Jack is an adjust professor at the University of Maryland University College, where he teaches a knowledge management course to undergraduate business students. He is also the knowledge management course chair for the University’s knowledge management program.